| Amazon Web Services | Hosting and infrastructure | Cloud hosting, storage, content delivery, logging, security,
availability, and related infrastructure for the Mimeeq platform. | Customer account data, workspace data, product and configurator
data, media and asset files, application logs, technical
metadata, and data stored or uploaded by customers. | European Union—Frankfurt, Germany (AWS eu-central-1)—for Mimeeq's
primary platform hosting. Limited service or support processing
may occur elsewhere. | AWS DPA;
EU Standard Contractual Clauses and UK transfer provisions where
applicable. |
| Missive | Customer communications | Shared inbox, internal collaboration on customer emails, support
communications, sales communications, and account follow-up. | Business contact details, email content, attachments,
conversation metadata, support requests, and customer data
included in communications with Mimeeq. | United States, primarily AWS US East in Northern Virginia. | Missive GDPR information and DPA details;
contractual, encryption, and security safeguards, with applicable
transfer provisions. |
| Pipedrive | Customer relationship management | CRM, sales pipeline management, account management, renewal
tracking, and customer relationship history. | Business contact details, company details, deal records, account
notes, communication history, contract status, and commercial
relationship metadata. | European Union and other locations used by Pipedrive's affiliates
and sub-processors for service delivery and support. | Pipedrive DPA;
EU Standard Contractual Clauses and UK transfer provisions where
applicable. |
| Microsoft 365 | Business operations and collaboration | Email, document storage, internal collaboration, calendar
scheduling, and customer/account administration. | Business contact details, emails, documents, attachments,
calendar metadata, internal notes, and customer materials shared
with Mimeeq. | Primarily the European Union and EFTA under Microsoft's EU Data
Boundary. Limited processing may occur elsewhere as described in
Microsoft's terms. | Microsoft Products and Services DPA;
EU Standard Contractual Clauses and UK transfer provisions where
applicable. |
| Stripe | Billing and payments | Payment processing, invoices, subscription billing, credit
purchases, and related billing support. | Billing contact details, company details, invoice and transaction
metadata, payment status, subscription metadata, and limited
payment information. Mimeeq does not receive full card numbers
from Stripe. | European Union, United States, and other global payment-processing
locations. | Stripe DPA;
Data Privacy Framework, EU Standard Contractual Clauses, and UK
International Data Transfer Addendum where applicable. |
| Zoom | Meetings and recordings | Video meetings, customer workshops, support calls, recordings,
transcripts, and meeting assets where Zoom is used and recording
is enabled. | Participant names, email addresses, audio, video, chat,
transcripts, meeting metadata, and content shared during the
meeting. | Customer-selected or assigned Zoom data-centre regions. Support
and sub-processor activities may involve other global locations. | Zoom Global DPA information;
EU Standard Contractual Clauses and UK transfer provisions where
applicable. |
| Fathom | Meeting notes and recordings | Meeting recording, transcription, summarisation, and follow-up
notes where Mimeeq uses meeting-assistant workflows. | Participant names, email addresses, audio, transcript text,
meeting summaries, action items, and content discussed or shared
during the meeting. | United States. Fathom's sub-processors may perform processing in
other locations. | Fathom DPA;
Data Privacy Framework and, where required, EU Standard
Contractual Clauses and the UK Addendum. |
| PostHog | Product and configurator analytics | Product and configurator usage analytics, engagement and
conversion measurement, performance and error monitoring, and
aggregated or anonymised cross-customer benchmarking. Benchmark
results are not intended to identify a particular customer,
individual user, or session. | Pseudonymous visitor and session identifiers; customer or
workspace identifiers; page URLs, referrers and campaign
information; device, browser, viewport and language information;
timestamps; configurator interactions and selections;
performance and error events; and, where enabled, session replay
and checkout or conversion events. | European Union—Frankfurt, Germany—for Mimeeq's PostHog project.
Limited processing may occur in the United States and other
locations described by PostHog. | PostHog DPA;
Data Privacy Framework, EU Standard Contractual Clauses, and UK
International Data Transfer Addendum where applicable. |
